Refund policy
Last updated: August 25, 2026
We want every client to shop with confidence at Amstelspins. If your order does not meet your expectations, our straightforward return process is here to help.
30-Day Returns
You have 30 days from the date you receive your order to request a return.
Items must be unused, in original condition, and returned with original packaging.
Restocking fee: $0. We do not charge restocking fees.
Return Policy Overview
- Return window: 30 days from delivery.
- Condition: Unused, original condition, original packaging.
- Support: Our team will assist you throughout the return process.
- Restocking fee: No fee charged.
Return Shipping Costs
Defective or incorrect products: No cost to the client.
Customer remorse (change of mind): The client is responsible for return shipping costs.
How to Return an Item
Step 1: Email us at info@amstelspins.com to request a return authorization.
Step 2: Pack the item securely in its original packaging, including all accessories.
Step 3: All returns must be shipped to our warehouse address at:
6484 Lake Worth Road, Greenacres, FL 33463, United States.
Refund Process
Inspection: We inspect returned items when they arrive.
Refund timing: Approved refunds are processed within up to 7 business days, depending on the payment method.
Exchanges
To exchange an item for another size, color, or product, contact our support team and we will guide you through each step.
Contact Information
Store name: Amstelspins
Company name: VNM DIGITAL LLC
Company number: 320741679
Company Address:
6484 Lake Worth Road, Greenacres, FL 33463, United States
Email: info@amstelspins.com
Phone number: +1 917 7645593
We aim to respond to your inquiries within 24 hours.
Customer Service Hours
Monday to Friday: 9am – 6pm (GMT-5)
Saturday and Sunday: Closed